Privacy Policy


(Version 1.0: Updated October 2020)

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification, or if you subscribe to the Platform, through the communications tools in the Platform.

While we will notify you of any material changes to this Privacy Policy prior to the changes becoming effective, we encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at info@theaphexgroup.com or by mail to Chemishield (Aphex Automations Limited), Arc Labs, Carriganore, Waterford, Ireland Attn: Privacy.

  1. INFORMATION WE COLLECT

    1. Use of the Website

      This Website is developed to facilitate people’s access to information in respect of our products and services. Information that we collect and manage is protected in accordance with this Privacy Policy.

      When you visit our Website, you are free to explore the Website without providing any Personal Information about yourself. When you visit the Website or register for the Platform, we request that you provide Personal Information about yourself, and we collect Navigational Information.

    2. Personal Information

      This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

      Personal Information includes Navigational Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to the Website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Except for this, we do not collect Sensitive Information from you.

    3. Sensitive Information

      This refers to credit or debit card numbers, personal financial account information, social security numbers, passport numbers, driver's license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.

    4. Log Files

      When you view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Aphex Group to provide general statistics regarding use of the Website. For these purposes, we do link this automatically collected data to Personal Information such as name, email address, address, and phone number.

    5. Information About Children

      The Website is not intended for or targeted at children under 18, and we do not knowingly or intentionally collect information about children under 18. If you believe that we have collected information about a child under 18, please contact us at info@theaphexgroup.com, so that we may delete the information.

  2. HOW WE USE INFORMATION WE COLLECT

    1. Compliance with Our Privacy Policy

      We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.

    2. We Never Sell Personal Information

      We will never sell your Personal Information to any third party.

    3. Use of Personal Information

      In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

      1. improve your browsing experience by personalizing the Website
      2. send information or Aphex Group content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business
      3. promote use of our services to you and share promotional and information content with you in accordance with your communication preferences
      4. provide other companies with statistical information about our users -- but this information will not be used to identify any individual user
      5. send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements
      6. meet legal requirements

      We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.

    4. Legal basis for processing Personal Information

      Where necessary and applicable, Aphex Group is the data controller of your personal information. Queries in respect of privacy can be directed to us at info@theaphexgroup.com.

      Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our and your legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

      If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

    5. Use of Navigational Information

      We use Navigational Information to operate and improve the Website/Platform. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Aphex Group.

    6. Customer Testimonials and Comments

      We post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial where such testimonials are consented to by such customers.

    7. Security of your Personal Information

      We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures. For more on Security at Aphex Group, please contact info@theaphexgroup.com Attn: Security.

    8. Social Media Features

      Our Website includes Social Media Features, which may include Like and Share buttons, as well as connections to social media platforms such as Twitter and LinkedIn. These are buttons or interactive mini programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the Privacy Policy and other policies of the companies providing them.

    9. External Website

      Our Website provides links to other Websites. We do not control, and are not responsible for, the content or practices of these other Website. Our provision of such links does not constitute our endorsement of these other Website, their content, their owners, or their practices. This Privacy Policy does not apply to these other Website, which are subject to any privacy and other policies they may have.

    10. Public Forums

      We offer publicly accessible blogs. Please keep in mind that if you directly disclose any information through our blogs or contact forms, this information may be collected and used by others. We will correct or delete any information you have posted on the Website if you so request, as described in "Opting Out and Unsubscribing" below. From time to time we may moderate or prevent or block comments on our blogs. This does not create an obligation on us to moderate content created by third parties and entered into public sections of our blog/Website from time to time. Readers and users are urged to use common sense and to use discretion when they are using (browsing) and posting to such Website functionality.

    11. Retention of Personal Information

      How long we keep information we collect about you depends on the type of information. as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

      We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

      When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it or, if this is not possible, securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information at an earlier date if you so request, as described in the "How to Access & Control Your Personal Data" below.

      If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your Chemishield account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created. The data our customers collect by using the Subscription Service is retained according to the relevant agreements with our customers.

  3. HOW WE SHARE INFORMATION WE COLLECT

    1. Service Providers

      We employ other companies and people to provide services to visitors to our Website.

    2. Compelled Disclosure

      We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process or the Revenue Commissioners.

  4. HOW TO ACCESS & CONTROL YOUR PERSONAL DATA

    1. Reviewing, Correcting and Removing Your Personal Information

      You have the following data protection rights:

      1. You can request access, correction, updates or deletion of your personal information.
      2. You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
      3. If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
      4. You have the right to complain to a data protection authority about our collection and use of your personal information. To exercise any of these rights, please contact us at info@theaphexgroup.com, Attn: Privacy or by mail to Aphex Group Limited, Arc Labs, Carriagnore, Waterford, Ireland Attn: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
    2. Anti-Spam Policy

      Our Terms and Conditions, apply to us and to our customers and, among other things, they prohibit use of the Platform to send unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Platform of an "opt-out" mechanism and other required information. We require all of our customers to agree to adhere to the Terms and Conditions at all times, and any violations of the Terms and Conditions by a customer can result in immediate suspension or termination of access to the Platform.

    3. To Unsubscribe from our Communications

      You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, updating your communication preferences, or by sending us email us at info@theaphexgroup.com or postal mail to Aphex Group Limited, Arc Labs, Carriagnore, Waterford, Ireland Attn: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Platform.